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Delfina Sá Soares is the new Head of UNU-EGOV Back

Thursday, 9/28/2017   
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Delfina Sá Soares, Assistant Professor from the Department of Information Systems (DSI) of the School of Engineering of the University of Minho (EEUM), was appointed as Head of the Operating Unit on Policy-Driven Electronic Governance of the United Nations University (UNU-EGOV) by the Rector of UNU, also Under-Secretary General of the United Nations, David Malone. The researcher took office on the 1st September.
Delfina Sá Soares, Assistant Professor from the Department of Information Systems (DSI) of the School of Engineering of the University of Minho (EEUM) and researcher at the ALGORITMI Research Centre (ALGORITMI), also from the EEUM, was appointed, in September 2017, Head of UNU-EGOV, an Operating Unit on Policy-Driven Electronic Governance, based in Guimarães.

The electronic governance aims to put information technology at the service of governance and other multiple functions related to state governance duties. Therefore, this concept of electronic governance includes the provision of public services to citizens, which is frequently associated to e-government term. It also involves aspects intrinsic to other spheres – society, public administration and politics. Moreover, issues such as electronic participation, electronic voting and the technologies used by the executive and the political parties themselves – at decision-making and policy making levels – are also included in electronic governance.

The installation of the United Nation’s Operating Unit on Policy-Driven Electronic Governance in Guimarães has had a very positive impact on the city. The researcher highlights that the process of electronic governance’s installation of an institution is always one of the most difficult periods, but reinforces that the Unit has had invaluable collaboration from the whole municipal authority: “Any country should be proud to welcome United Nations’ institutions. In Portugal, apart from ours, there are three more UNUs’ institutions in Lisbon, and this whole project was very well received by the successive governments with whom we have already interacted”.

This Unit develops several projects that focus, for example, on the smart cities’ area; evaluation of the social and economic impacts of electronic governance; electronic participation of digital democracy; definition of strategies and policies for e-governance, and measurement, evaluation and monitoring of the development of electronic governance in countries. In addition to these scientific areas, the Operating Unit is working on another important component related to the participation in projects for less developed countries, in order to take knowledge – through training – and experiences to these countries on issues of electronic governance. Therefore, it has been possible to strengthen the interaction with UMinho researchers, particularly from the EEUM. It has been possible to create synergies between the two institutions, taking – where possible – such help and expertise to the less developed countries.

As Head of the Unit, Delfina Sá Soares has many diverse functions which go from institutional and administration management, human resources management, scientific coordination of the unit’s research program, to establishment and management of network relationships. The researcher highlights that “this type of institution does not survive or succeed if there are no networks of relations between universities, national and international research centres operating in this area, institutions operating within the United Nations system, and the countries, that are the target as far as the implementation of our work is concerned”.

Delfina Sá Soares completed her 1st cycle degree in Systems and Informatics Engineering in 1994 and her PhD in Technologies and Information Systems in 2010, both at the University of Minho. She develops her activity in the DSI of the EEUM since 2001 and she is a researcher at the ALGORITMI Research Centre, also of the EEUM. She is member of the Executive Committee of the Observatory for the Study and Development of the Information Society (GÁVEA) and board member of the Portuguese Chapter of the Association for Information Systems (PTAIS). Delfina Sá Soares participates and supervises research projects and national and international organisational intervention projects in the area of electronic and digital transformation, having participated in seminars and given presentations under the e-Governance domain.

+ info: http://www.dsi.uminho.pt; http://algoritmi.uminho.pt; https://egov.unu.edu/

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